What should be specifically documented after a loss?

Documenting the items or property affected by the incident is crucial after a loss because it provides a clear and detailed record of what was damaged or destroyed. This documentation serves as essential evidence for assessing the claim and determining the amount of compensation the policyholder is entitled to. By clearly listing and describing the affected items, along with any relevant details such as their condition prior to the loss, the policyholder can help ensure that the claims process runs more smoothly and that all losses are accurately accounted for.

Other options, while potentially useful, do not carry the same importance immediately after a loss. For instance, documenting past claims history, while relevant for understanding the policyholder's overall risk profile, is less critical at this specific moment. Similarly, maintaining a record of all communications with the insurance company is important throughout the claims process but is not necessarily the first priority right after a loss. Lastly, having the insurance agent's contact details is indeed useful but does not play a role in documenting the immediate impact of the loss itself. The focus right after a loss should be on capturing detailed information about the damage incurred, which is why documenting the items or property affected is the correct choice.